Founder & CEO
VIMAL NARAYANAN
Addressing the needs of Patients, Physicians, Pharma & Providers, the 4 Ps, forms the core of our existence. People, passion and process are the strengths that help us retain 80% of our clients and receive an average client satisfaction rate of 4.6 on a scale of 5, while also providing cost savings of about 47%.
Eight of the top 30 global pharmaceutical companies and one of the largest healthcare providers in the world partner with us. The reliability of ISO certified processes and dependability of timely delivery made 3 of the top 10 pharmaceutical companies entrust us with delivering services for their top brands.
Our global footprint, which spans 4 continents, has empowered our clients to leverage best business practices accepted all over world. We have established ISO 9001 and ISO 27001 certified processes across all aspects of operations that ensure highest quality of content delivered through innovative cutting-edge formats.
The MedTrix content team is at the core of all our projects. The team is proficient in developing content for communication, education, and training solutions — translating complex ideas into a brand or educational experiences. The team is composed of trained and qualified professionals who create HCP, patient, and internal team communication content for any delivery channel. Keeping pace with the latest advances in technology, the team is trained in developing workflows and guiding developers in creating complex algorithms for software applications.
The MedTrix Design Studio offers a complete spectrum of creative services from visualization to animations that cater to all demands. From print media to interface design and 3D graphics, this team can do it all!
Our technology team consists of creators who develop impactful solutions for clients and end-users, and solve challenges in digital transformation. Our tech station — with data scientists, software developers, and solution architects — is the hub of innovation that translates results into benefits for all stakeholders. Our team is experienced in all the nuances associated with pharma and healthcare IT/BT regulatory requirements and provides a seamless experience to meet all objectives. Our tech team has deployed many challenging programs, especially in the domain of immersive technologies such as AR, VR, and MR. A prominent example of our expertise in these areas is the efficient use of artificial intelligence to engage end-users and bring about smart conversations that matter.
The core of our operations is managed by a well-trained and experienced team that follows processes which are designed and customized for individual clients. The team is adept at facilitating the creation and deployment of projects using their collective knowledge on domain, branding, and client business processes. In addition, continuous learning ensures upskilling which augments the project development process based on client requirements, which, consequently, allows us to excel client expectations each time
Our approach to strategy consists of listening to our client’s vision while utilizing critical thinking skills, scientific expertise, and market insight to deliver comprehensive solutions aligned to established business objectives. The team understands the importance of establishing a robust strategic plan throughout the product lifecycle to ensure ongoing engagement and value proposition. Each opportunity is approached with clear methodology and thorough understanding of the targeted therapeutic area while leveraging the latest technology to deliver thought - provoking scientific messaging for our clients and their stakeholders. Our job is to do the thinking for you!
